Communication Calendar

1&1 Meeting (manager and employee)

Participants
Manager
Employee 

Frequency
Once a month 

Purpose
The purpose of the 1:1 meeting is to ensure regular dialogue between manager and employee regarding priorities, development, and well-being. 

The meeting is employee-driven and provides a dedicated space to discuss progress, challenges, feedback and professional development. All PHM leaders are expected to hold regular 1:1 meeting with their employees as part of the organisation’s leadership and people development approach. 

Typical agenda 

1. Employee topics and priorities
   Topics raised by the employee, including current tasks, challenges, questions or areas where support is needed. 
2. Status on current work and priorities
   Brief discussion of ongoing work, priorities and progress since the last meeting. 
3. Feedback and dialogue
   Mutual feedback between manager and employee, including collaboration, expectations and performance. 
4. Development and learning
   Discussion of professional development, skills, career aspirations and relevant opportunities. 
5. Well-being and work environment
   Open dialogue on workload, well-being and general job satisfaction. 
6. Next steps and follow-up
   Agreement on actions, priorities and focus areas until the next meeting. 

Business Unit Directors Meeting (BU meeting)

Participants
Business Unit Directors
Country CEO
Other country leadership representatives (when relevant) 

Frequency
Monthly 

Purpose
The BU meeting brings together Business Unit Directors to ensure alignment across the organisation on operational performance, financial development and commercial activities. 

The forum supports knowledge sharing, coordination across business units and follow-up on key performance indicators and sales activities. 

Standard agenda 

1. Informal lunch and networking
   The meeting begins with a shared lunch to encourage informal dialogue and collaboration between Business Unit Directors. 
2. ‘Since last meeting’: Status and follow-up
   Short updates on key developments since the previous meeting, including follow-up on agreed actions. 
3. Financial performance and KPI review
   Review of key financial and operational metrics, including:
   • HR-related indicators
   • Net Working Capital (NWC)
   • CRM and sales pipeline metrics
   • Other relevant operational KPIs 
4. Sales Activities and progress
   Overview of current sales activities, pipeline development and commercial opportunities. 
5. Topic of the day
   Focused discussion on a selected strategic or operational topic relevant to the Business Units. 

CMT Meeting (Country Management Team)

Participants
Country CEO
Country leadership team
Selected group representatives when relevant 

Frequency
Five times a year 

Purpose
The Country Management Team (CMT) meeting brings together senior leaders across PHM to discuss strategic priorities, strengthen collaboration across countries and support the execution of group initiatives. 

The forum focuses on strategic development, leadership alignment, and sharing of best practices across the organisation. Meetings typically include case presentations, workshops, and discussions aimed at improving commercial performance, operational excellence and strategic execution. 

Typical agenda 

1. Strategic focus topic
   Deep dive into a selected strategic theme (e.g. organic growth, sales leadership, operational excellence or market development). 
2. Case presentation from a country or business unit
   Presentation of a relevant case or initiative followed by discussion and knowledge sharing. 
3. Cross-country discussion and best practice sharing
   Joint discussion among participants to exchange experiences and perspectives across markets. 
4. Strategy communication and leadership alignment
   Workshop-style discussions focused on communicating and executing strategy within local organisations. 
5. Performance and profitability topics
   Discussion of initiatives related to improving performance, customer portfolio management or operational efficiency. 
6. Execution and next steps
   Agreement on priorities, actions and focus areas until the next CMT meeting. 
7. Wrap-Up and key decisions
   Summary of key conclusions and agreed actions. 

DMT Meeting

Participants
Camille Berner (Country CMO)
Alexander Ballieu (Group Head of IT Business Services)
Rasmus Bech (Country CFO)
Morten Gertsen (P&C Director)
Kasper Bygholm (Country CEO)  

Frequency
Once a month 

Purpose
The DMT meeting ensures leadership alignment on strategic priorities, organisational developments and key initiatives across PHM Denmark. The forum supports coordination across functions and provides oversight of critical projects and upcoming initiatives. 

Standard agenda 

1. Group and country leadership updates
   Key updates from PHM Group and country leadership, including strategic developments, decisions and priorities. 
2. Leadership roundtable
   Brief updates from each participant on development within their respective areas.
3. Organisational updates
   Matters of relevance to the broader organisation requiring awareness, coordination or alignment. 
4. Strategic projects and critical initiatives
   Status and progress review of ongoing strategic initiatives and projects requiring leadership oversight. 
5. Upcoming priorities and initiatives
   Discussion of upcoming initiatives, organisational priorities and key decisions ahead. 
6. Other business
   Additional topics raised by participants. 

Business Unit Division Meeting (BU-Divison)

Participants
Relevant partner companies within the business unit
Business Unit Director
Commercial Management representatives 

Frequency
Monthly 

Purpose
Business Unit Division Meetings bring together the companies within each business unit to ensure alignment on ongoing initiatives, change processes and operational priorities. 

The forum supports coordination across partner companies and provides a structured setting to review progress on initiatives, discuss implementation and address organisational or operational matters within the unit. 

Typical agenda 

1. Status on key initiatives
   Review of progress on ongoing initiatives within the business unit. 
2. Implementation and change management
   Discussion of implementation activities and organisational changes affecting the unit. 
3. Coordination Across Partner ompanies
   Alignment on collaboration, priorities and coordination across the companies within the business unit. 
4. Challenges and Support Needs
   Identification of barriers, risks or areas requiring additional support. 
5. Next Steps and Actions
   Agreement on follow-up actions and priorities until the next meeting. 

CEO Leadership Meeting

Participants
Country CEO
Business Unit Directors
Selected senior leadership representatives 

Frequency
Twice per year 

Purpose
The CEO Leadership Meeting brings together senior leaders across PHM Denmark to align on strategic priorities, financial performance and key developments across the organisation. 

The forum supports transparency, coordination and knowledge sharing between business units, while providing leadership insight into market developments, strategic initiatives and commercial opportunities. 

Typical agenda 

1. Updates from PHM Group
   Overview of key developments from PHM Group, including strategic priorities, organisational updates and relevant group initiatives.
2. Leadership roundtable
   Short updates from business units and leadership areas, highlighting key developments since the previous meeting. 
3. Financial performance and key Initiatives
   Review of financial performance, including updates on budget development and major operational or system-related initiatives (e.g. ERP programmes). 
4. M&A and market developments
   Update on acquisitions, integration activities and relevant market developments. 
5. Sales inspiration and commercial focus
   Sharing of sales initiatives, best practices and commercial opportunities across the organisation. 
6. Strategic direction for Denmark
   Discussion of strategic priorities and long-term direction for PHM Denmark. 
7. Closing remarks 

Townhall meeting (All employees)

Participants
All employees in PHM Denmark
Country leadership and selected presenters 

Frequency
Quarterly 

Purpose
The Townhall meeting provides a shared forum where all employees are brought together for a general organisational update. The purpose is to strengthen transparency, alignment, and engagement across the organisation by sharing key developments, priorities, and results. 

The meeting also offers employees insight into the overall direction of PHM Denmark, including a high-level overview of the company’s financial performance and strategic initiatives. 

Typical agenda 

1. Welcome and opening remarks
   Introduction and framing of the meeting by country leadership. 
2. Business and organisational update
   Overview of key developments across PHM Denmark, including important initiatives, milestones and organisational news. 
3. Financial overview
   High-level update on the company’s financial performance and overall business outlook. 
4. Strategic priorities and key projects
   Update on strategic initiatives and major projects across the organisation. 
5. Selected highlights from the organisation
   Relevant updates from teams, projects or partner companies. 
6. Questions and dialogue
   Opportunity for employees to ask questions and engage in open dialogue with leadership. 

Integration status meeting

Participants
Denmark Management Team (DMT) 

Integration Manager / PMO 

Frequency
Bi-weekly 

Purpose
The DMT Status Meeting provides a regular forum for the Denmark Management Team to review the status and key developments across each division. 

The meeting supports leadership alignment, ensures transparency across the organisation and enables coordination on priorities, challenges and ongoing initiatives. 

Typical agenda 

1. Division status updates
   Short updates from each division covering key developments, priorities and operational progress. 
2. Key issues and challenges
   Identification of challenges requiring leadership attention or cross-divisional coordination. 
3. Ongoing initiatives
   Follow-up on relevant initiatives and activities across the organisation. 
4. Coordination and next steps
   Alignment on priorities, actions and follow-up until the next meeting. 

PHM Market Day

Participants 

Country CEO
Commercial Manager
Representatives from PHM partner companies in Denmark
Selected country leadership and function representatives 

Frequency
Twice per year

Purpose
PHM Market Day brings together representatives from partner companies across PHM Denmark to strengthen relationships, encourage collaboration and explore opportunities for organic growth across the PHM community. 

The forum is designed to create connections across companies, share experiences and identify opportunities for cross-selling and joint value creation for customers. 

Typical agenda 

1. Welcome and introduction
   Opening remarks and framing of the purpose of the gathering. 
2. Networking and relationship building
   Structured networking activities aimed at strengthening relationships between partner companies. 
3. Experience sharing across companies
   Participants share insights, experiences and examples from their respective businesses. 
4. Cross-Selling and collaboration opportunities
   Discussion of potential collaboration opportunities and initiatives that can support organic growth across the partner network. 
5. Closing and next steps
   Summary of key takeaways and opportunities for continued collaboration. 

Sales Newsletter

Participants
All PHM Denmark employees across all partner companies 

Frequency
Monthly 

Purpose
The Sales Newsletter is a monthly internal communication published on Plaza highlighting successful cross-selling cases and collaboration between PHM partner companies. 

The purpose is to increase visibility of commercial successes, share best practices and inspire collaboration across the PHM community. By showcasing concrete examples of cross-company cooperation, the newsletter supports a stronger sales culture and encourages further commercial opportunities across the organisation. 

Typical content 

1. Cross-selling success stories
   Examples of successful collaboration and cross-selling between PHM companies. 
2. Best practice sharing
   Insights and approaches from companies that have achieved strong commercial results. 
3. Synergies across PHM
   Examples of how collaboration across the PHM network creates value for customers. 
4. Inspiration for future opportunities
   Ideas and inspiration for further collaboration and commercial initiatives. 

Sales follow-up meeting

Participants
Partner Company CEOs
Commercial Manager 

Frequency
Bi-weekly 

Purpose
The Sales follow-up meeting ensures regular alignment on commercial activities and progress across partner companies. 

The forum supports the execution of agreed sales plans by reviewing pipeline development, sales activities and opportunities across the organisation. It also provides a structured setting to address challenges, share insights and identify areas where additional support or coordination is needed to strengthen commercial performance. 

Typical agenda 

1. Status on sales plans
   Review of progress on agreed sales plans across partner companies. 
2. Pipeline and opportunities
   Discussion of current pipeline development, key opportunities and potential new business. 
3. Commercial activities and progress
   Follow-up on ongoing sales initiatives and activities. 
4. Challenges and support needs
   Identification of barriers, resource needs or coordination required to support execution. 
5. Next steps and actions
   Agreement on priorities, follow-up actions and responsibilities until the next meeting. 

Flash / Results Meeting

Participants
Country CEO
Country CFO
Division Management 

Frequency
Monthly 

Purpose
The Flash / Results Meeting provides a regular financial and operational overview across the divisions in PHM Denmark. 

The forum ensures leadership visibility on financial performance, commercial development and key operational indicators across the organisation. It enables leadership to review performance across companies, identify risks or deviations early and maintain alignment on financial priorities.  

Typical Agenda 

1. Financial overview: Division performance
   Review of financial performance across the companies within the division. 
2. Company-level review
   Short review of the status and performance of each company within the division. 
3. Net working capital
   Status and development of working capital across the division. 
4. CRM and sales pipeline status
   Overview of commercial activity and pipeline development, including Salesforce and CRM Light. 
5. Outlook overview
   Discussion of outlook, risks and expected developments for the coming period.